We provide personalized coaching services online and by phone, as well as evidence-based information and resources to support you in your journey to becoming tobacco and nicotine-free.

Improvements to the QuitNow Website

The QuitNow website has a new look and feel. We have changed some of our web pages to make information easier to find. We have also changed what you see when you are logged in, so that your personalized settings and Quit Plan are easier to find and update.

To access your new profile Quit Plan, please reset your password.

We Are Pausing QuitNow Text Support and Email Tips

You may also notice that text tips and email tips are no longer delivering messages to your mobile phones and email inbox.

The 'tips' programs are being put on pause so that we can make improvements and better support QuitNow members in the future.

Sign up for the QuitNow newsletter by logging in to your Quit Plan, and in the top right corner, select Manage my Notifications from the drop down menu. You will be able to select your notifications, including the QuitNow newsletter, to find out when these services will return.

Phone, Live Chat and the Forum Are Still Great Places to Connect in-Person

We have made it easier to connect with a Quit Coach using our live chat service, or by scheduling a call to get personalized support when you need it most. You can connect with other QuitNow members on the QuitNow Community Forum. You can also call our experienced and friendly QuitCoaches toll-free at 1-877-455-2233.

Frequently Asked Questions

I can't log-in to my account

Program members have been sent password reset instructions to their registered email address. If you did not receive an email, please check your Spam/Junk folder.

If you do not see an email, or are excited to get started right now, please visit the Password Reset page and follow the instructions.

Still having trouble logging in? Contact us here.

I don't know where to change my settings

We have made it easier to update your settings. When you are logged in, click your profile name at the top-right of the website. You will see a drop-down menu that allows you to update your information.

  • My Quit Plan - Review, edit or update your Quit Plan
  • Account Settings - Review, edit or update your password, user name and email address
  • My Tobacco History - Review, edit or update your Smoking History and other settings
  • Manage my notifications - select or deselect which notifications QuitNow sends you via email
  • Support - Quickly access support from Quit Coaches or the QuitNow Community.

When will text come back?

We plan to bring the text program back online within the next 6 months.

Sign up for the QuitNow newsletter to find out when these services will return.

Something is not working

We care about your privacy, and your experience using the QuitNow website and services. If you have questions or concerns, please contact us and we will follow up with you as soon as possible.

Contact us here

Can you download a milestone certificate?

At this time, there is no downloadable PDF for reaching milestones e.g. 2 month, 3 month. On your QuitPlan dashboard, you can see your QuitPlan milestones.